TABASCO^® Animated Screen Saver Frequently Asked Questions

1. I'm having trouble getting the screen saver to download and install.
   Complete instructions can be found on this page. (Note: the Windows versions of the screensaver are self-extracting archives, so you will not need WinZip.)
   
   
2. I installed the screen saver, but it won't launch; or when it does, the screen is black or the desktop doesn't appear. Or, I get an "out of memory" error. What's happening here?
   In all likelihood you have a large monitor set to maximum (usually "millions", or 24-bit) color depth. Try setting your monitor to display 16-bit (or "thousands") colors. On the Macintosh, do this in your Monitors and Sound control panel. Under Windows, do this in the Display control panel.
   
   Another possibility is that you don't have enough free RAM. Try quitting a few applications and see if it works then. If you have less than 6MB free at the time the screen saver launches, there is a good chance you need more memory.
   
   
3. I have a Macintosh with another screen saver already installed. Do I need to disable my old screen saver to get this one to work?
   In most cases, yes. Some screen savers (such as After Dark) you should be able to disable by opening the control panel and turning it off. If this does not work, you may also need to drag out of the Control Panels folder and restart the machine.
   
   
4. I love the screen saver, in fact so much so that I don't get any work done. My boss has demanded that I delete it from my hard drive. How do I (sob) do that?
   Use the Add/Remove Software Control Panel
   
   
5. I've read all these instructions and yet I am still befuddled. Is there an actual human being that can help me?
   Send a detailed e-mail describing your problem to screensavers@bentmedia.com. Please include the following information:

   Operating System (e.g., Windows XP)
   Computer type/ speed (e.g., iMac 266, Pentium IV/866)
   Monitor(s) size/ depth: (e.g, 1024x460, thousands of colors)
   Main hard drive size and free space (e.g., 4GB with 300 MB free)
   Total memory and approximate free RAM (e.g. 24 MB with 8MB free)
   Version of the screen saver

   Back to Download

Screensaver designed and developed by Bent Media.